To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
You can return your items within 14 days of receipt of your shipment.
- They must be in original condition
- For clothing, unwashed and unworn
- In the original packaging with tags and liners in tact
Free gifts, promotional items and sale items including items purchased during flash sales or with a code above 15% are not returnable!
Are there any charges for return?
- There are no charges for processing your return
- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipping. La Michaux will not be held liable for any lost returns and we strongly recommend you use a registered postal service and record the tracking details.
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.