For all general enquiries please contact: info@lamichaux.com and we will try to respond to you within 24 hours.

For any order related enquiries please contact: orders@lamichaux.com

Media and Marketing related enquires please contact: pr@lamichaux.com

La Michaux is manufactured in the UK and China.

Each La Michaux piece is crafted in premium facilities we’ve carefully selected for their expertise, quality control, and commitment to ethical production. We only work with manufacturers who meet strict standards aligned with our brand values

La Michaux’s purpose has always been clear: to be a company that’s kind to all people, the world, and especially to you.

This ethos lives at the heart of everything we do, from the quality of our designs to the choices we make behind the scenes. That’s why we support charities and initiatives that uplift women and underprivileged communities through various forms of donations.

Discover where you can buy LA MICHAUX in store here! 

Please find our size chart here.

Placing an order for your La Michaux favorite is very easy. When you find an item you like, select the correct size and quantity, then select ‘Add to Bag’. You can always adjust your shopping bag by removing or changing items.

When you are happy with your shopping bag, you can continue to check out via the “My Bag’ option in the top right corner.

Unfortunately we cannot add items to an existing order. Please place a new order for the additional item.

Once you have selected the checkout button, you will have the option to sign in or create an account. The next step is to enter your chosen shipping method, and any credits or vouchers you may have. After this you will be directed to the payment page. After processing the order you will receive a confirmation email.

Unfortunately, we are not able to cancel an order after it has already been paid.

You will receive a confirmation email once your order has been shipped that contains your tracking information. If you have not received a shipping confirmation email, please check your Junk Mail or Spam folder, as it may have been received there.

For specific shipping time frames please refer to more of our FAQs below or our shipping information page.

La Michaux offers a variety of secure payment options for your convenience.
You can pay with all major credit and debit cards, Apple Pay, and PayPal.

Our store’s base currency is Euros (EUR), and all prices include applicable taxes (such as VAT).
For international customers, prices are shown and charged in your local currency at checkout.
This way, you can shop and pay in your own currency without unexpected conversion fees from your bank.

Yes, we do.

All of our orders are processed Monday to Friday and we try to ship within 24 hours of purchase. Orders are not processed on weekends (Sat/Sun) or Belgian Public Holidays. You can refer to our shipping policy for further details on timeframes depending on your specific location.

We offer FREE express worldwide shipping on orders over 150$. Please check out our shipping page for additional info here

EUROPEAN UNION

We cover all duties & taxes on EU orders.

OTHER INTERNATIONAL

All international orders outside
the territories listed above are shipped Delivered Duties Unpaid (DDU) .
This means that any customs fees or taxes that may be associated with
your purchase from La Michaux are the responsibility of the customer.
Unfortunately, we are unable to calculate these fees at time of
purchase. Customs charges and taxes differ from country to country and
from state to state.

La Michaux cannot control and is not responsible for any duties/taxes applied to your package. You will aresolely responsible for paying additional charges for customs clearance.

If you refuse a shipment from La Michaux, you are responsible for the original shipping charges, any importfees, duties and/or taxes that are incurred on the package, and the cost of returning the package to La Michaux. This amount will be deducted from your credit note.

Please find our full returns policy here