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    HOW CAN I GET IN CONTACT?

    For all general enquiries please email info@lamichaux.com and we will try to respond to you within 24 hours.

    WHERE ARE LA MICHAUX BIKINI’S DESIGNED AND MANUFACTURED?

    La Michaux bikinis are designed in Belgium by Sarah Michaux and manufactured in the UK and China.

    Sarah has got the inspiration while travelling within Australia.

    HOW DO I CARE FOR MY BIKINI? 

    La Michaux swimwear is crafted with only the finest italian fabrics and materials. Please keep in mind that this is delicate in nature.

    To ensure your new bikini has a long life, please take special care when washing. It is recommended that you hand wash in cold water after use. Do not iron, bleach or tumble dry. Dry in shade.

    I JUST PLACED MY ORDER.  CAN I ADD ANOTHER ITEM TO IT?

    Unfortunately we cannot add items to an existing order. Please place a new order for the additional item.

    HOW DO I PLACE AN ORDER?

    Placing an order for your La Michaux bikini is very easy. When you find an item you like, select the correct size and quantity, then select ‘Add to Bag’. 
    You can always adjust your shopping bag by removing or changing items.

    When you are happy with your shopping bag, you can continue to check out via the “My Bag’ option in the top right corner.

    HOW DO I CHECKOUT?

    Once you have selected the checkout button, you will have the option to sign in or create an account. The next step is to enter your chosen shipping method, and any credits or vouchers you may have.

    After this you will be directed to the payment page. After processing the order you will receive a confirmation email.

    CAN I CANCEL MY ORDER?

    Unfortunately, we are not able to cancel an order after it has already been paid.

    WHERE IS MY ORDER? WHY HAVEN’T I RECEIVED IT YET?

    You will receive a confirmation email once your order has been shipped that contains your tracking information. If you have not received a shipping confirmation email, please check your Junk Mail or Spam folder, as it may have been received there.

    For specific shipping timeframes please refer to more of our FAQs below or our shipping information page.

    WHAT IS THE PURCHASE PRICE CURRENCY?

    All prices found on www.lamichaux.com are listed in Euros (EUR) and are inclusive of tax. International orders will be calculated via our integrated currency converter, although the actual international currency conversion that your bank charges may vary.

    HOW DO I PAY?

    La Michaux offers various payment options. We accept all major Credit/Debit cards and Paypal. More information can be found on our payments and sales page.
     

     IS IT SAFE TO PURCHASE FROM YOUR STORE?

    Lamichaux.com is a safe and secure place for you to shop. We use Secure Sockets Layer (SSL) to transmit credit card information and your personal information. This means that all information is encrypted as it transfers via the internet and lands on a secure server when it arrives. We do not store your credit card details in our system. Please refer to our privacy policy for further information.

    CAN I PURCHASE LA MICHAUX IN STORE?

    Discover where you can buy LA MICHAUX swimwear here

    WHAT IF THE ITEM I AM INTERESTED IN IS SOLD OUT?

    If your favourite item has unfortunately sold out, you can always send an email to info@lamichaux.com to request a restock or pre-order.

    We will do our very best to restock it as soon as possible, if it's not a limited edition.

    WHEN WILL MY ORDER ARRIVE?

    All of our orders are processed Monday to Friday and we try to ship within 24 hours of purchase. Orders are not processed on weekends (Sat/Sun) or Belgian Public Holidays. You can refer to our shippingpolicy for further details on timeframes depending on your specific location.

    DO YOU SHIP INTERNATIONALLY?

    Yes, we do.

    HOW MUCH DOES DELIVERY COST?

    Please see our shipping costs and time frames here.

    WILL I HAVE TO PAY ANY INTERNATIONAL TAXES AND DUTIES?

    Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. The amount may vary depending on the country to which the order was shipped. You should contact your customs office for specific amounts and percentages.

    La Michaux cannot control and is not responsible for any duties/taxes applied to your package. You will are solely responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, in rare occasions custom agents may delay delivery of some packages.

    If you refuse a shipment from La Michaux, you are responsible for the original shipping charges, any import fees, duties and/or taxes that are incurred on the package, and the cost of returning the package to La Michaux. This amount will be deducted from your credit note. Please contact your local customs office for further information.

    WHAT IS YOUR RETURNS POLICY?

    Please find our full returns policy here.

    SIZING CHART

    Please find our size chart here.

    CONTACT US

    For all general enquiries please contact: info@lamichaux.com

    For any returns related enquiries please contact: returns@lamichaux.com

    Media and Marketing related enquires please contact: pr@lamichaux.com

    SAMICH 
    Lotelinglaan 38b3
    2980 Zoersel - 
    Belgium
    BE 0652 839 296